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Shaftesbury

Lottery Hotline: 01628 956638

(Lines open 9am - 5pm Monday - Friday)

lottery@shaftesburygroup.org

Rules

Shaftesbury (Livability) Weekly Lottery Terms and Conditions

"Shaftesbury (Livability)", "we", "us" and "our" shall be a reference to Shaftesbury (Livability), the operating name of Livability, registered charity number 1116530, "entrants" "you" and "your" means a person entering into the Shaftesbury (Livability) Weekly Lottery.

  1. The cost of each entry is £1. Players may purchase more than one entry and payment must be in advance. The maximum number of entries for an individual in each weekly draw is five. Entry is open to all UK residents excluding the Channel Islands, Scilly Isles & Isle of Man. Entry also excludes Shaftesbury Group employees and third parties directly involved in the administration or management of the Weekly Lottery.
  2. Not to be sold by or to anyone under 18 years of age. Any person found to be under 18 years of age automatically forfeits the right to any prize.
  3. Your unique lottery number(s) will be generated and confirmed by post within 21 days. Your number(s) will remain the same each week. No ticket will be supplied.
  4. The weekly draw will be conducted every Friday. If the draw date is a bank holiday in England, the draw will be conducted on the next working day. The draw will be conducted by a random number generator which will select a six-digit number (the Winning Number). Only Lottery numbers for players with sufficient credit at the time of the draw will be eligible for prizes. Late or missed payments may result in a player’s lottery numbers not being eligible for every draw.
  5. The Winning Number will be published on lottery.shaftesburygroup.org/winners or call the Lottery Helpline on 01628 956638. Results will be available from the next working day following the draw.
  6. Winning combinations will be for players’ lottery numbers which match three or more of the digits in the correct position within the Winning Number. There are no alternatives to any prize and no interest will be payable. If you pay by Direct Debit, prizes will be paid directly into your bank account, otherwise a cheque will be sent within 21 days. Where the winners cannot be contacted after 90 calendar days, the prize money will be treated as a donation to Shaftesbury (Livability). Any cheques remaining uncashed for over 180 calendar days will be cancelled and the prize withdrawn.
  7. Prizes are as follows: Match 6 numbers in order for prize of £10,000. Match 5 numbers in order for prize of £1,000. Match 4 numbers in order for prize of £25. Match 3 numbers in order for prize of £5.
  8. The overall chance of winning a prize each week with one entry is 63 to 1.
  9. Shaftesbury (Livability) is not responsible for any delays in bank payments.
  10. No liability is accepted for loss, theft or delayed receipt of any communication sent by post.
  11. Shaftesbury (Livability) or its External Lottery Manager may (without giving any reason or notice) decline to accept an application, cancel an existing subscription or terminate or suspend the lottery scheme. Shaftesbury (Livability) or its External Lottery Manager’s decisions made regarding the rules shall, once made, be final and binding.
  12. The rules are subject to change by Shaftesbury (Livability) or its External Lottery Manager. For the latest rules visit lottery.shaftesburygroup.org
  13. Shaftesbury (Livability) will collect and process participants’ personal information in order to conduct the Weekly Lottery and data will be shared with Shaftesbury's (Livability) agents to the extent necessary for the Weekly Lottery to be administered and prizes to be delivered to winners. Players’ personal details from their entry to the Weekly Lottery will be collected and stored by Shaftesbury (Livability) and held in accordance with the applicable privacy policy in place. Visit shaftesburygroup.org/privacy for more information. Shaftesbury (Livability) will send participants marketing materials in accordance with any marketing preferences provided by the individual. Shaftesbury (Livability) reserves the right to use the winner's details for promotional purposes. These will only be in summary, for example Mrs Jones, Bracknell.
  14. Shaftesbury (Livability) maintains records of customer funds separately from general company / charity funds. This means that steps have been taken to separately account for customer funds from charity funds however those funds are not protected if Shaftesbury (Livability) becomes insolvent.
  15. These terms and conditions are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to hear any dispute or claim arising in association with the Weekly Lottery or these terms and conditions.
  16. Shaftesbury (Livability) operates a Complaints and Disputes Procedure. If you have a complaint you can ring our Shaftesbury (Livability) Weekly Lottery Team on 01628 956638 or email lottery@shaftesburygroup.org. If you are unhappy with the way a complaint is resolved you can contact the Independent Betting Adjudication Service (IBAS). IBAS acts as an impartial adjudicator on disputes that arise between betting/gambling operators and their customers.
  17. Shaftesbury (Livability) is committed to ensuring that information about how to gamble responsibly and how to access help in respect of problem gambling is easily available. For more information please visit lottery.shaftesburygroup.org/problem-gambling or call the Shaftesbury (Livability) Weekly Lottery Helpline number on 01628 956638.
  18. All proceeds from this lottery will be used for the charitable purposes of Shaftesbury (Livability) with a guaranteed 60% of proceeds returned to the good cause. We allocate 20% of proceeds to fund the prizes and a further 20% to fund the administration of the programme.

 

Shaftesbury (Livability) Registered Charity no. 1116530. Licensed and regulated by Gateshead Council under Reference Number: 25/01126/LOTT. Responsible person – Emma Smith, on behalf of Shaftesbury (Livability), Coburg House, 1 Coburg Street, Gateshead, NE8 1NS

Responsible Gambling

Are you gambling more than you really want? If you feel you have a problem with gambling, please visit the GambleAware website for help and advice at gambleaware.org or contact the National Gambling Helpline on 0808 8020 133 (lines open 24 hours a day, 7 days a week, 365 days a year).

Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit, CTTCP re Shaftesbury Group will notify you 5 working days in advance of your account being debited or as otherwise agreed. If you request CTTCP re Shaftesbury Group to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by CTTCP re Shaftesbury Group or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
    • - If you receive a refund you are not entitled to, you must pay it back when CTTCP re Shaftesbury Group asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.